
Frequently Asked Questions
Question: Do I have to identify as LGBTQIA+ for us to work together?
Answer: Nope, you certainly do not have to identify as LGBTQIA+ for us to work together. I feel that openly presenting as an LGBTQIA+ affirmative therapist is vital to our community, but I will happily work with people who do not belong to the LGBTQIA+. I am an open-minded and understanding therapist who is here to help you on your journey of healing and self-discovery.
Question: Do I need to be “out” to work with you?
Answer: Absolutely not! Wherever you are on your journey is just fine. We will discuss what you want out of therapy and what your journey looks like. Your identity will remain confidential before, during, and after our work together. Trust and confidentiality is essential to a building a strong therapeutic relationship.
Question: I am ____________ (fill in the emotion: anxious, excited, nervous, happy, unsure) about starting therapy. Is that normal?
Answer: Welcome! I’m glad you’re here with whatever feelings you are experiencing in regards to therapy. All of your feelings about starting or resuming therapy are valid, normal, and understandable whether this is your first time in therapy or your 20th time in therapy. You can enter into therapy from whatever point you are currently at in life. We will work from where you are and discuss where you have been and where you want to go.
I do ask that you/your loved one seek immediate help if there is a risk of imminent danger to yourself or to another person. Please reach out to your local hospital, call 911, or 988 (Suicide and Crisis Hotline) for immediate services.
* Please feel free to reach out with any other questions or concerns you might have about beginning therapy. I am here to support you
Client Rights, Complaints & Privacy | How to File a Complaint
You have the right to have your concerns heard and addressed in a timely manner. If we are unable to resolve your concerns to your satisfaction, you may file a complaint with the appropriate regulatory authority.
Texas Behavioral Health Executive Council (BHEC)
1801 Congress Avenue, Suite 7.300
Austin, TX 78701
Phone: 1-800-821-3205
BHEC Complaint Form:
https://bhec.texas.gov/discipline-and-complaints/
Note: This page contains the current complaint process and links to the official complaint form for all license types overseen by BHEC.
HIPAA & Privacy Complaints
If you have a complaint regarding the privacy of your health information under HIPAA, you may contact:
U.S. Department of Health and Human Services
Office for Civil Rights
Email: OCRMail@hhs.gov
Website: https://www.hhs.gov/ocr
If you believe you have a consumer complaint related to the privacy or security of your health information, you may also contact the:
Texas Office of the Attorney General
Patient Privacy Complaints:
https://www.texasattorneygeneral.gov/consumer-protection/health-care/patient-privacy



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